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M. Harris

M. Harris

Hertfordshire
UK

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Head Office T: 01223 257777

Key Skills & Services:

Quality Management Systems creation including ISO 9000, upgrades to ISO 9001:2000, Auditing, Total Quality Management (TQM), TickIT, EFQM, Business Excellence Model.
CE - UL marking and other Product Approvals.
ISO17025 Laboratory Management Systems creation.
Business Process Improvement.
Trainer on quality and product approvals.

Career Background:

Customer Support Manager for 2 years on professional mobile radio managing central repair, order desk, spares department, product support, training school and MoD support team. £2.5m turnover 40% gross profit with 27 staff.

Company Quality Manager for 4 years at CASE responsible for ISO 9001, introduced EFQM for design, manufacturing, projects and service of 1,000 staff business.

Design Quality Manager for 8 years set up and ran a UKAS laboratory, CE, UL and FCC marking for Safety, EMC and Telecoms.

Industry sectors:

Data Comms, IT, Mobile Radio, Electronics, Software, Telecoms, Testing, Service and Maintenance.

Qualifications:

Chartered Engineer.
Fellow of the Institute of Quality Assurance.
B.Sc. (Hons) in Electrical and Electronic Engineering.
Diploma in Administrative Management.
Certificate in Sales and Marketing.

Comments:

Specialising in low maintenance ISO 9001 systems designed around the clients
current working methods.