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D. Duncan

D. Duncan

Surrey
UK

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Head Office T: 01223 257777

Key Skills & Services:

Provides Internet Consulting and Education Services, Internet Business Analysis, Web Design and Development, e-commerce solutions, On-line Shopping, Dynamic Hosting, On-Line Education, Site Upgrades, Intranets, Extranets, Webcasting, email video, e-marketing and driving traffic to your web site or SEO services. All these services aimed at improving company productivity and profitability. Change Management, Customer Service and Support, Call Centres, Program Management, Implementation of Information Systems, Field Service Management.

Trained and approved as an ibd Principal Mentor, supporting Advisers and clients.

Career Background:

A qualified Internet Business Consultant working with SME’s to convert their website expense into an internet investment that delivers a return. A successful Operational manager in the Information and Communications Technology business, with International experience in the Canadian as well as the US and UK marketplaces. Senior positions with Olivetti, Wang, Getronics and QualxServ. Responsible for a wide range of disciplines, including Customer Services Management, Project Management, Logistics, Manufacturing, Call Centre, General Management and IT.

Industry sectors:

Retail, Leisure, Information and Communications Technology, ICT customer Service and Support, Manufacturing, Engineering, IT Services, Outsourcing.

Qualifications:

E-Commerce Certification as a WSI Internet Consultant.International Strategic Management Program.
Olivetti Key Management Program.
Three years Mechanical Engineering at Dundee University.
Executive Associate for The Institute for Independent Business.

Comments:

I currently own and operate a WSI Internet Consultancy franchise business and specialise in providing a full suite of internet services for the SME sector. I can provide all the normal Internet Services like hosting, web design, development, maintenance, Search Engine Optimisation, Internet Marketing, e-commerce, e-training, etc., but my goal is to develop with you a solution that works in the long run for your business. I am an energetic, organised and practical manager who enjoys seeing plans come to fruition. I have an entrepreneurial and innovative approach to solving business problems, with a constant focus on teamwork, mentoring, and coaching to improve customer satisfaction. Sound track record of business improvements, to reduce cost, and improve responsiveness and competitiveness.
 

Principal Mentor