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Nick Brooker
Wentworth Training and Research Ltd
Woodstock House
Horsell Way
Horsell
Woking
Surrey
GU21 4UJ
UK
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T: 01483 765300
F: 01483 765190
Mobile: 07973 269287
Email: 
Web: www.wentworthtraining.co.uk
Member since: March 2004
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Key Skills & Services: |
Management, Executive and Top Team Development, facilitation,
coaching, mentoring and training.
Tailored business skills training.
Implementing Customer Relationship Management, Key and Strategic Account
Management, professional and solution selling skills.
Customer service strategies, customer satisfaction surveys, mystery
shopper research and sales channel/training needs analysis.
Human resources management and optimisation, HR policy and procedures,
training and development.
International Joint ventures and Strategic Alliances & outsourcing
Core expertise in facilitating the development, planning and implementation
of strategy and managing the change process. |
Career Background: |
Currently MD and owner of Wentworth Training and Research
Ltd, a specialist, niche Training, Consulting and Research group.
Joined Wentworth as MD in 1999 and soon acquired the business which
boasts an extensive list of Blue Chip small, medium and corporate
clients who recognise its high quality tailored and pragmatic business
solutions.
Previous seven years spent with SGS joining as Business Development/Quality
manager for its Yarsley consulting division, rising to Divisional
General Manager then Director Training. Became registered by the DTI
as a TQM consultant and created a thriving training consultancy with
over 28,000 delegates per annum across the globe in thirty countries
and six languages. Led two strategic alliances one with the USA’s
largest technical training provider, the second with a Unilever Business
group for a global project on hygiene solutions.
Prior to this was a sales representative/sales manager in heavy side
building material supply, then teaching, rising to Head of a Science
department in a West London Comprehensive. Between teaching and SGS
was a Corporate Quality facilitator for Group 4 Security. |
Industry sectors: |
Automotive, Building materials, Building Services, Catering,
Chemicals, Construction , Consultancy, Audit and Training, Education,
Engineering, Facilities Management Financial Services, IT, Luxury
Goods, Pharmaceutical, Publishing, Manufacturing, Security, Service/process,
Telecomms, Theatre, Arts and Entertainment. |
Qualifications: |
B.Sc. (Hons) Bristol University.
PGCE Southampton University.
ISO 9000 Lead auditor.
Henley Management College Senior Management Programme.
INSEAD Managing Partnerships and Strategic Alliances.
French spoken, German basic; Member IOD.
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Comments: |
Widely travelled, I am equally at home working with
apprentices in truck and van dealers, solving problems with owner
managers of transport and engineering companies or delivering presentations
on the European speaker circuit to country managers of pharmaceutical
businesses. My goal is to help businesses to improve their performance
and bring bottom-line impact.
I am delighted to offer to ibd advisors and their
clients, access to our database of over five hundred mystery shopper
researchers as well as training materials from our flagship 'Managing
for Excellence Senior Management programme' and over thirty other
training courses.
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